Get in Touch With Us
We love hearing from you, whether you have a question about an order, need help finding the right product, or just want to say hello. Our team at SOUTHCLIFFGOODS is here to make sure your experience feels personal and helpful from start to finish.
You can reach us anytime at [email protected]. We do our best to reply to every message within 24 to 48 hours on regular business days. If you write to us over the weekend or on a holiday, we will get back to you as soon as we are back at our desks.
Our physical mailing address is 4827 Maple Grove Avenue, Suite 210, Springfield, MO 65804. While we do not host walk-in visitors at this location, you are welcome to send us mail or product returns here. Just include your order number so we can take care of you quickly.
Our support hours are Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time. If you send a note outside those hours, do not worry. Your message is safe with us, and we will pick it up first thing the next business day.
When you contact us, please share as much detail as you can. Order numbers, product names, and a short description of what you need help with help us give you the right answer faster. We read every single message ourselves, and we treat each one like a conversation with a neighbor. That is just how we like to do things here.
Thank you for choosing SOUTHCLIFFGOODS. We are glad you are here, and we look forward to helping you soon.