Privacy Policy
At SOUTHCLIFFGOODS, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. We keep things simple and transparent, so you always know what is happening with your personal data.
Information We Collect
When you place an order or create an account, we collect the details needed to process your purchase. This includes your name, shipping address, email address, and payment information. We also gather basic browsing data like pages you visit and the device you use. This helps us understand how our store works and how we can serve you better.
How We Use Your Information
We use your information to fulfill orders, provide customer support, and keep you updated about your purchases. If you opt in, we may send occasional emails about new products or special offers. You can unsubscribe from these at any time. We never sell your personal information to third parties. That is not how we do business.
Your Rights Under GDPR and CCPA
If you are located in the European Union or California, you have specific rights regarding your data. You can request access to the personal information we hold about you. You can ask us to correct inaccurate details or delete your data entirely. You can also object to certain types of processing or request that we transfer your data to another service provider. To exercise any of these rights, simply email us at [email protected]. We will respond within 30 days.
Cookies and Tracking
Our store uses cookies to remember your preferences and keep items in your shopping cart. These small files help your shopping experience run smoothly. You can disable cookies in your browser settings, but some features of our site may not work properly without them.
Data Security
We use industry-standard encryption to protect your information during transmission. Access to personal data is limited to team members who need it to complete your order. While no method of online transmission is completely secure, we work hard to safeguard your information.
Contact Us
If you have questions about this policy or how we handle your data, please reach out. We are happy to help. Email us anytime at [email protected]. We typically respond within two business days.
We may update this policy from time to time. Any changes will be posted on this page, and we will notify you by email if the changes are significant. Your continued use of our store after updates means you accept the revised policy.