Our Return Policy
We want you to feel completely happy with your purchase from SOUTHCLIFFGOODS. Sometimes, though, an item just isn’t the right fit. That is why we offer a simple and straightforward return process.
You have 30 days from the day your order arrives to send it back to us. If something isn’t working out, just let us know. We will give you a full refund for the price you paid for the item. We also cover the cost of return shipping, so you won’t have to worry about any extra fees.
To start a return, just send us an email at [email protected]. Please include your order number and tell us which items you would like to return. Our team will get back to you quickly with the next steps and a prepaid shipping label.
Once we receive your returned items and check that they are in good condition, we will process your refund. The money will go back to your original payment method. Depending on your bank or card provider, it might take a few business days for the refund to show up in your account.
We believe in keeping things easy and honest. If you have any questions about our return policy, please reach out. We are here to help and want to make sure your experience with us is a pleasant one.